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Code of Conduct

smiling_patientWe have a code of conduct to make everyone’s visit to the surgery as safe and as pleasant as possible:

  • We expect patients to be considerate to staff and fellow patients at all times.
  • Sometimes appointments over run. When they do we ask for your patience and understanding.
  • The use of mobile phones in the surgery is prohibited.
  • Please keep all fire exits and passage ways clear at all times.
  • Patients who are rude, aggressive or violent will be removed from the list.
  • Patients who fail to attend appointments may be asked to seek care elsewhere.
  • We ask parents to control their children at all times while in the surgery.  This is to avoid accidents occurring and out of consideration for our other patients.

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