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Noticeboard

Coronavirus (COVID-19)

The NHS in Leeds and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.

Do not go to a GP surgery, pharmacy or hospital. Call 111 if you need to speak to someone and do not have access to the internet.

Use this service if:

  • you think you might have coronavirus;
  • in the last 14 days you’ve been to a country or area with a high risk of coronavirus;
  • you’ve been in close contact with someone with coronavirus.

The latest information on symptoms of Coronavirus infection and areas where recent travel may have resulted in a high risk of exposure can be found on nhs.uk/conditions/coronavirus-covid-19/

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also catch the virus by touching contaminated surfaces if they do not wash their hands.

Testing of suspected coronavirus cases is carried out in line with strict guidelines. This means that suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority and are encouraged to attend all appointments as usual.

Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

flu_shotAppointments

All consultations are by appointment.  Appointments can be made by telephoning, calling at the surgery or booking on-line. 

Urgent cases are seen on the day.

If your condition is not urgent, you can expect to see a doctor within a week, though you may have to wait longer if you want to see a particular doctor.  If you don't need an appointment within two working days, you also have the option to book up to 3 months in advance if this is more convenient for you. 

Telephone Consultations

We also offer telephone consultationswith the doctors and nurses. He or she will ring you at the end of morning surgery on the telephone number you have given.

Young People 

Patients under the age of 16 are expected to attend with a parent or responsible adult. Our policy is to encourage children to discuss their problem and treatment with a parent or guardian but we appreciate this might not always be possible, for example in sensitive areas such as contraception. We respect the confidentiality of minors in the same way as adults – we are here to listen not to tell.

Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website