All consultations are by appointment. Appointments can be made by telephoning, calling at the surgery or booking on-line.
Urgent cases are seen on the day.
If your condition is not urgent, you can expect to see a doctor within a week, though you may have to wait longer if you want to see a particular doctor. If you don't need an appointment within two working days, you also have the option to book up to 3 months in advance if this is more convenient for you.
We also offer telephone consultationswith the doctors and nurses. He or she will ring you at the end of morning surgery on the telephone number you have given.
Patients under the age of 16 are expected to attend with a parent or responsible adult. Our policy is to encourage children to discuss their problem and treatment with a parent or guardian but we appreciate this might not always be possible, for example in sensitive areas such as contraception. We respect the confidentiality of minors in the same way as adults – we are here to listen not to tell.
In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.